Domestic Shipping Policy

Ground Shipments

• All orders will be shipped via UPS or FedEx Ground unless otherwise specified. For Ground Delivery, please allow up to 5 business days after the ship date. Large orders and out of stock items may take longer.
• We do not ship to PO Boxes - We must have a physical shipping address that is UPS compliant.
  
• We do not ship outside of the contiguous USA.  We do not ship to Hawaii, Alaska or to APO's.  We do not ship to Canada or other international countries.            
  
• In stock merchandise usually ships within 2 to 7 business days...if there is a significant delay (such as back-ordered stock), we will attempt to contact you, or note your account online.            
• Memory Foam products usually take 5-10 business days for delivery.            
• Waterbed Sheets are often made to order, and can take up to 2 weeks before shipping.            
• Padded Rails are also made to order, and can take up to 3-4 weeks before shipping.            
• Free Freight Shipping implies delivery to direct ship locations. If you live on an island or a rural point that requires special handling, our free shipping will only apply to the city that is closest to you for pickup. Any arrangements you make after that point will be at your expense.   
  

Express Shipments

• Express Shipping is not available on all products. You must call to see if your order can be shipped via Fedex 3-day, 2-day, or Overnight (First, Priority, or Standard).            
• Shipping costs for express shipments are paid by the customer.
  
• Express Shipment delivery times are the responsibility of the carrier who is shipping the product. Myrest is not responsible if the carrier does not fulfill their guarantee of service.      
  

Freight Shipments

• Larger items such as Airbeds, Soft Sides, and King-Size Memory Foam Mattresses, are shipped freight.            
• Please allow up to 3 weeks for delivery on freight orders.            
• Typically, the freight company will contact you to setup a delivery time when you will be there, so it is critical that you provide accurate and reliable contact information.            
• Free Freight Shipping implies delivery to direct ship locations. If you live on an island or a rural point that requires special handling, our free shipping will only apply to the city that is closest to you for pickup. Any arrangements you make after that point will be at your expense.            
• Freight deliveries are curbside only. Drivers will not take the package inside of your home. Freight shipments are typically large, so please have enough help to take your package into the house.   Customers who ask for liftgate service or inside delivery will subsequently be charged for these services.  Requesting these services from the delivery company gives My Rest authority to charge you for inside and liftgate services.